5 thoughts on “What is the situation of Taobao rules and secondary seconds involved?”
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Taobao Rules, the second and secondary schools, will intervene when Taobao applies for disputes. After applying for "requiring Taobao intervention", the system will give buyers and sellers for a three -day proof period. After the proof is completed, Taobao will be reviewed by Taobao. (If the buyer is required, the seller will be handled for 24 hours after completing the proof, and those that cannot be resolved will be reviewed by Taobao). In the voucher review, Taobao will generally intervene in verification within 48 hours. Please pay attention to the changes of the page and Wangwang in time. If there are new situation feedback, you can leave a message on the page. The expansion information Taobao dispute processing rules: 1. If the transaction is in progress (the transaction has not been successful or closed): If the product is not consistent, the surface of the goods received is inconsistent, the description is inconsistent, the quality of the existence of quality will cause controversy For you, you can submit a refund application within the time limit of the time limit for "confirming the receipt" or at the time limit prompting by the Taobao system. 2. If the transaction has been successful: (1) If the product is controversial, you can submit a refund application within 0-90 days after the transaction is successful. (2) If the purchased virtual commodity controversial due to the failure to receive the goods, you can submit a refund application within 0-15 days after the transaction is successful; The refund application is submitted within the period of use of virtual items. (3) If the product received does not match controversy, you can submit a refund application within 0-15 days after the transaction is successful. (4) If the controversy generated within the scope of protection generated by the "three-package regulations" guarantee, you can submit a after-sale application within 0-90 days after the transaction is successful. The reference materials: Taobao-When will Taobao customer service be involved after the Taobao customer service is involved?
The reference materials: Taobao-how to apply for Taobao customer service intervention? Reference materials: Taobao-Taobao dispute processing rules?
In the refund application or after -sales rights, when the buyer clicks the "Application of Taobao Invision" option, the Taobao Xiaofe involved in the right of rights to deal with it. If the buyer did not click, the seller can click on the 15th day after the buyer's rights protection initiates, and you cannot click before.
It against the promise complaint, the seller does not agree with the buyer's demand, and then it will be intervened by Taobao Xiaofe.
The infringement complaints and reports are all Taobao Xiaofei.
Taobao Rules, the second and secondary schools, will intervene when Taobao applies for disputes. After applying for "requiring Taobao intervention", the system will give buyers and sellers for a three -day proof period. After the proof is completed, Taobao will be reviewed by Taobao. (If the buyer is required, the seller will be handled for 24 hours after completing the proof, and those that cannot be resolved will be reviewed by Taobao).
In the voucher review, Taobao will generally intervene in verification within 48 hours. Please pay attention to the changes of the page and Wangwang in time. If there are new situation feedback, you can leave a message on the page.
The expansion information Taobao dispute processing rules:
1. If the transaction is in progress (the transaction has not been successful or closed): If the product is not consistent, the surface of the goods received is inconsistent, the description is inconsistent, the quality of the existence of quality will cause controversy For you, you can submit a refund application within the time limit of the time limit for "confirming the receipt" or at the time limit prompting by the Taobao system.
2. If the transaction has been successful:
(1) If the product is controversial, you can submit a refund application within 0-90 days after the transaction is successful.
(2) If the purchased virtual commodity controversial due to the failure to receive the goods, you can submit a refund application within 0-15 days after the transaction is successful; The refund application is submitted within the period of use of virtual items.
(3) If the product received does not match controversy, you can submit a refund application within 0-15 days after the transaction is successful.
(4) If the controversy generated within the scope of protection generated by the "three-package regulations" guarantee, you can submit a after-sale application within 0-90 days after the transaction is successful.
The reference materials: Taobao-When will Taobao customer service be involved after the Taobao customer service is involved?
The reference materials: Taobao-how to apply for Taobao customer service intervention?
Reference materials: Taobao-Taobao dispute processing rules?
In the refund application or after -sales rights, when the buyer clicks the "Application of Taobao Invision" option, the Taobao Xiaofe involved in the right of rights to deal with it.
If the buyer did not click, the seller can click on the 15th day after the buyer's rights protection initiates, and you cannot click before.
It against the promise complaint, the seller does not agree with the buyer's demand, and then it will be intervened by Taobao Xiaofe.
The infringement complaints and reports are all Taobao Xiaofei.
Buyer applies for a refund seller to repeatedly refuse or take the initiative to apply for a Primary two intervention
Customers apply for a small second, and the infringement complaints and reports are all Taobao Xiaofei.
There are many cases. As long as the customer apply